I was very busy lately with all kinds of stuff which resulted in a low activity on HFE, but here I am, back for good 
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As my title reveals, I had an accident with my Zune HD. Although they call it gorilla glass, I managed to crack the screen of my Zune HD. It was inside my pocket with the metal back against my leg and the glass in front — this is a tip: always put gadgets with their glass against you leg inside your pocket — when I accidentally hit a table corner with my leg. After I realized I felt no pain, I checked my pocket and there it was: a 2 cm crack in my screen. At that moment my heart broke…
I loved my Zune HD from the first time I saw it, we had very good times together and then suddenly that happened. I began to check if it still worked, but it soon became clear that the touch screen was totally disoriented. When I go to the home screen and just leave it untouched for 15 seconds, it thinks I selected ‘radio’ and it opens my FM-tuner.
I called Zune support already, but they explained to me that a cracked screen isn’t covered by my warranty. I could try to send my Zune HD in for repair, but there’s no guarantee that they’ll accept it or would be able to repair it. Microsoft has a repair service for cracked screens of older Zunes, but not for the HD. However, they said, I could try a third party repair. I already did some research and apparently PDASmart.com could take care of my little problem. That looks like the best option for now.
I made this post as a refference for all the people who’ll crack their screen accidentally in the future. This is only the first episode, the saga isn’t over yet. I’ll keep you updated, so everybody will know what to do if it ever happens to them.
